We aim to provide the best quality of products in our field. In the unlikely event that you are not satisfied with your product we will only provide an exchange on all unused products.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your exchange, we require your order number and/or email.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be eligible for an exchange. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 137-58 Thurston St Springfield Gardens New York US 11413.
To return your product, you should mail your product to:
137-58 Thurston St
Springfield Gardens, New York, 11413
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a package worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchanged item.